Coverage gaps
See who is on duty and which site needs attention before the next shift.
SECURITY CONTRACT OPERATIONS · BY VCMPEvery shift.
Every shift.
Every obligation.
Accounted for.
Connect contracts, people, shifts, incidents and evidence in one workspace. Open FireTrack and Waypoint from the same organisation.
No sign-up for the demo. Fictional records. Real interactions.
VCMP COMMAND
Global operations
SAMPLE WORKSPACEGlobal operations
Command
Waypoint
FireTrack
Appointments
Officers on duty23 contract sites
Open incidents2Report deadlines tracked
Accepted evidence25%1 of 4 obligations
Operations pulse
Seven day activity · illustrative preview
● Patrol observations● Incidents
Dubai Operations Centre · Shift briefingNEEDS ATTENTION
Cape Town · Daily occurrence recordAWAITING REVIEW
BUILT FOR ACCOUNTABLE OPERATIONSSecurity contractorsMilitary facilitiesCritical infrastructureField operations
Less chasing. Clearer responsibility.
When rotas, incident messages and client evidence live in separate places, managers spend time chasing the same answers. Command brings the work and its review into one connected workflow.
Lost handovers
Keep outstanding issues with a named receiving officer.
Evidence scattered everywhere
Keep contract requirements, submissions and acceptance together for the client review.
Make the value clear to every decision maker.
Owner / director
Review contract delivery, coverage gaps and overdue work across sites.
See the relevant viewOperations manager
Prepare people and shifts, resolve incidents and check incoming handovers.
See the relevant viewOfficer / field team
Understand the briefing, record patrols and issues, and prepare the next team’s handover.
See the relevant viewClient reviewer
Review an approved site report with delivery evidence and unresolved issues.
See the relevant viewCommand members can view records. Administrators update them. Share reviewed reports with clients.
Know what was promised.
See what was delivered.
Security contracts demand more than a busy control room. Command connects the requirement, the responsible person and the record of delivery.
Make obligations visible
Turn contract clauses into owned, dated delivery obligations and keep submitted evidence together.
- Contract sites and clause references
- Named owners and due dates
- Photo / PDF evidence and acceptance
Start shifts with clear checks
Review qualifications and briefings, avoid overlapping assignments and carry issues into an accepted handover.
- Officer readiness and post coverage
- Required patrols before shift completion
- Receiving officer handover records
Keep the field record complete
Record patrol observations, manage incident report deadlines and take delivery records into your next review.
- Offline capture with reconnect sync
- Incident acknowledgement and resolution
- Client report CSV and print / PDF
THREE PRODUCTS. ONE ORGANISATION.Your command centre.
Your command centre.
With the right tools
one click away.
Open FireTrack and Waypoint from the dashboard, with shared organisation access and current module totals.
VCMP Command
Contract delivery, shifts, patrols, incidents, handovers, appointments and client reporting.
Explore CommandFireTrack Pro
Personnel credentials, firearms and equipment registers, custody, ammunition and fleet records.
Explore FireTrackVCMP Waypoint
Global intelligence, journey reviews, voluntary team check-ins, vehicles and assistance cases.
Explore WaypointFour steps from a requirement
to a reviewed record.
Register the contract
Add the site, required posts, patrol expectations and individual delivery obligations.
Prepare the shift
Assign qualified officers, acknowledge briefings and start the shift.
Capture the work
Record checkpoint observations, report incidents and hand outstanding issues to a named receiver.
Review the evidence
Accept delivery submissions and export a site report for the client review.
Understand Command in a few minutes.
Open the demo and choose Start guided demo. Follow a shift from an attention item to an incident, accepted evidence, handover and client report. Save your own fictional examples as you go.
Your Command practice changes stay in this browser. Connected public modules use their own fictional scenarios. A private customer workspace keeps organisational records together.
Start with one site. Build confidence.
Choose a pilot site
Bring the contract requirements, officer list and qualification dates.
Practise one complete shift
Prepare the briefing, record observations and accept the handover.
Review with the client
Check the report and evidence together before sharing.
Expand when the team is ready
Add more sites and connect equipment and journey workflows.
START WITH A REAL WORKSPACEClear from the
Clear from the
first demonstration.
Try the operations scenario, then talk to us about a dedicated organisation for your team.
Can I use the demo without an account?
Yes. Try the guided scenario and save fictional examples in this browser. You can reset Command. FireTrack and Waypoint use separate public demo scenarios.
Does each customer get a separate organisation?
Yes. Each customer or trial gets a separate organisation with Command, FireTrack and Waypoint, plus a named administrator.
Does Command automatically certify tender compliance?
Your team defines requirements and reviews evidence. Command tracks delivery; it does not certify compliance or replace procurement review.
How does offline capture work?
Keep the workspace open. Offline record changes wait on the device and sync when connected. File uploads need a connection. Observation and receipt times stay separate.
READY FOR YOUR NEXT SHIFT?
Open the live demo See your operation clearly.
Explore Command with a working sample scenario today.