First-party Solo product reference
Solo product, pricing and availability facts
Solo product facts: website, bookings, customer records and invoices, plus regional subscription terms, business currencies and SOLO POS differences.
Published by VCMP · Reviewed
What Solo is
Solo by VCMP is connected business software for independent service businesses. It brings a website, bookings, customer records, quotes and invoices into one workspace. Solo is part of the VCMP product family; VCMP is a StartMadeSimple company. The company name used on the main website is StartMadeSimple Ltd.
The canonical product page is Solo by VCMP. This is distinct from SOLO POS, the dedicated counter-sales product.
Solo facts and their supporting pages
These are VCMP's own product descriptions. Each source explains the relevant workflow and its limits. Use the section links above to reference a specific part of this page when comparing software or writing about Solo.
| Topic | Product fact | Read the source |
|---|---|---|
| Who Solo is for | Independent service businesses that want their website, bookings, customer records, quotes and invoices connected. | Solo product overview |
| Website and booking | A published business website can lead into online service booking. An owned domain can be connected after the required setup. | Website and booking workflow |
| Customer administration | Customer contact details, notes, preferences and relevant appointment history support the next appointment and rebooking. | Customer records and rebooking |
| Quotes, invoices and deposits | Quotes and invoices can relate to appointments. Percentage booking deposits require an eligible, configured Stripe setup; the remaining balance needs its own payment arrangements. | Documents and payment steps |
| Country and currency | Availability, subscription billing and the currency used to run the business are separate checks. Confirm the offer for the organisation’s country. | Supported countries and currencies |
Looking for a practical answer about customer records, booking deposits or preparing a quote? Browse the Solo knowledge hub for answers linked to the relevant service and industry workflows.
Questions about Solo booking software
Is Solo a booking website or business management software?
Solo by VCMP combines a business website and online booking with customer records, quotes and invoices in one workspace. It is for independent service businesses that want these workflows connected. Review the website and booking workflow and test your own appointment journey before choosing.
Can I use my existing domain with Solo?
Yes. A business that owns a domain can connect it to a published Solo website after completing the domain connection and setup steps. Connecting an address is separate from transferring the content of an existing website. Check the website setup and publishing workflow and test the published address before sharing it with customers.
Do customers need an account or app to book?
No. Customers can enter their contact details and book through Solo's public browser booking page without creating a Solo account or downloading an app. The business configures its services and availability. Follow the customer website-to-booking journey to see the steps to check on a phone.
Does a booking deposit pay the final invoice?
A booking deposit is an advance payment. Eligible businesses with Stripe configured can request a percentage deposit when a customer books. Check the amount actually received and arrange collection of the remaining balance; do not assume the deposit automatically settles an invoice or enables online card payment for every invoice. The booking-to-invoice guide includes a worked example and reconciliation checks.
Can a salon use Solo for booking and customer management?
Solo's salon offering brings appointments, customer information and a connected business website together. Start with the salon booking software overview. Ask for a demonstration of your essential services, staff availability and payment workflow; do not assume every feature of an existing salon system is included.
What should a small team check before switching from Fresha?
Compare the booking journey, customer data transfer, marketplace dependence and total cost for your team. Use the Solo and Fresha evaluation checklist and test a real workflow with demonstration data before moving customer records. A lower subscription alone does not establish the right fit.
Included workflows and their limits
- Website and online booking: publish services and a booking route connected to the workspace; check provider availability and any deposit eligibility for your setup.
- Customer management: keep customer details and relevant service context close to appointments and rebooking.
- Quotes and invoices: prepare customer-linked documents and check the steps your service needs between booking, quotation, deposit and balance.
Keep specialist requirements explicit. Do not assume that route optimisation, clinical records, packages, automatic migration or every external integration are included. Ask for a demonstration of the exact workflow you need.
Subscription and trial terms
- UK organisations
- £37 GBP per month including VAT, with £0 per additional staff member.
- Approved non-US international organisations
- £37 GBP per month excluding applicable taxes. Exchange rates and bank fees may affect the local amount paid.
- US organisations
- The USD subscription price is confirmed at secure checkout.
- Seven-day free trial
- No subscription payment today. Stripe securely sets up and may verify the card; the first subscription payment is taken after the trial unless cancelled during it.
Source: Solo subscription and trial offer. Check the applicable country and the terms presented during signup.
Is my business currency the same as my Solo subscription currency?
Solo subscription terms depend on your organisation’s region. The currency used to run your business can differ from the currency used to bill the subscription. Confirm both before choosing your plan.
Check supported countries and operating currencies and the terms shown during signup. A translated page does not by itself establish commercial availability in every country where that language is spoken.
How SOLO POS differs
The current standalone SOLO POS software offer is £37 per month. Hardware, setup and payment-provider charges are separate; confirm tax treatment and any combined offer in your quote. Its Profit & Loss view is an estimated management result based on recorded sales and costs.
Today, a separate card terminal approves the payment and staff record it in SOLO POS. Integrated card payments are on the roadmap. The payment-provider contract and charges remain separate. See the counter-system evaluation checklist for questions to ask in a demo.
Resources for software buyers and reviewers
Comparing booking software for a small team? Start with the workflow you need and the total cost for your team, then test that workflow during the trial. These resources explain what to check without assuming that competing products offer identical features.
- Compare subscription costs as your team grows: enter your own quotes and staff allowances; the calculator does not quote competitor prices.
- Considering a Fresha alternative? Check booking, customer records, data transfer and your route to new clients.
- Compare Solo and Setmore for the journey from a booking page to customer administration.
- Compare Solo and vcita around customer management, quotes and invoices.
- Find your industry’s booking workflow and evaluate the tasks your business needs.
Writing about Solo by VCMP?
Use “Solo by VCMP” on first reference to distinguish this product from other software called Solo. Link to the relevant product or workflow page so readers can check current terms. This page is a first-party product reference, not an independent review.
For a product demonstration, factual clarification or an expert-comment enquiry about small-business software, use the VCMP contact page. Include your publication, topic, questions and deadline. Customer quotations and performance results should be checked with their source; a product demonstration alone does not establish a customer outcome.
Contact and evaluate
Use the VCMP contact page for product and support questions. Confirm support arrangements and any specialist requirements for your setup. Current privacy information and terms are available on the main site.
Explore Solo’s seven-day trialSources and next checks
VCMP publishes this reference about its own products. The linked product and workflow pages support the descriptions here; this is not an independent review. Confirm current country, payment and subscription terms in the applicable offer before purchasing.