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Barbers & salons · 4 practical checks

4 checks before you change the booking system at your shop

Use one busy Saturday to test how a client books, how reception rebooks and what happens at the counter.

  1. Make one popular service bookable from a phone

    Set up a cut, colour or treatment with a price, duration and member of staff. Open the public booking page from a phone and confirm the first and last times it offers on a busy day.

    Solo by VCMP playbook
  2. Ask reception to rebook a returning client

    Use a fictional client who has visited before. Have reception search for them, confirm the existing record and book the next visit. Check what another staff member sees when they open the appointment.

    Solo by VCMP playbook
  3. Check what happens when a client buys a product

    If you sell shampoo or styling products, take one through a sample till sale. Verify the tablet and printer you plan to use and compare the receipt with the stock change.

    SOLO POS playbook
  4. Show customers how to find the new booking page

    Make a short post with a finished style, a detail and a shot of the shop. Give viewers one booking instruction and try the link on a phone before sharing it.

    VCMP Clip playbook

Your next step

Start with one member of staff and a service that fills your diary regularly.

Explore Solo’s trial and setup
4 checks before you change the booking system at your shop