FOR HEAD OFFICE. FOR THE BRANCH. FOR THE GUEST.

More branches. One clear plan.

Bring restaurant bookings, group occasions, counter sales and venue screens into one practical buying conversation. Start with VCMP Encore for the booking workflow, then choose the products your operation needs.

By StartMadeSimple Ltd · English and Arabic planning guides · Reviewed 1 October 2026

Choose the product by the job it does.

VCMP product roles in a group buying plan
ProductRoleExplore
VCMP EncoreVenue enquiries, booking diary, area allocation and daily run sheets.Open product page →
Solo by VCMPBusiness websites, appointments and customer administration for service businesses.Open product page →
Solo POS by VCMPCounter sales, products, stock and reporting; validate devices and payments for your setup.Open product page →
My Venue by VCMPHospitality media, playlists and screen publishing for the guest-facing space.Open product page →
VCMP ScreensContent and display-network management across locations.Open product page →

Products, prices and connections are agreed in your written proposal. Demonstrate the required data handover between products before relying on it.

DECISIONS WORTH A PRACTICAL DEMO

From brand standards to the next shift.

Make the demonstration fit your market.

Practical checklists for a proposal covering your actual locations. Confirm availability, language, payments, hardware and support for each country in the written scope.

USA

For a US restaurant group, put the branch's time zone and operating model in the brief before comparing a central diary with local service.

  • Test a booking made for a branch in a different time zone, including how the guest and head office see it.
  • Confirm local currency, card-provider availability, tipping requirements and the exact receipt workflow in the proposal.
  • Agree launch and support coverage during the branch's trading hours.

Pilot scenario: the central team handles an enquiry for an out-of-state restaurant. The local host must see the agreed arrival time and current guest count without converting times manually.

Include this market in your brief →

UAE

For restaurants in Dubai, Abu Dhabi and other UAE locations, build one English/Arabic guest scenario and a separate branch-screen approval scenario.

  • Review Arabic and English enquiry fields, confirmation wording and the staff handover on mobile.
  • Test a promotion with branch-specific prices and a defined end date on the intended display.
  • Confirm payment-provider coverage, local billing currency, installation and support terms for the actual sites.

Pilot scenario: a company dinner is arranged in Arabic while the operating team uses English. A local promotion must also appear only on the selected branch screens.

Include this market in your brief →

Lebanon

For a Lebanese restaurant or event group, make language, connectivity and reconciliation explicit in the pilot. The demonstration should reflect how each location actually trades.

  • State whether guests and staff need Arabic, English or French, and confirm each required screen and message.
  • Ask to demonstrate a temporary connectivity interruption, recovery and the supported payment fallback.
  • Agree the transaction, receipt and reporting currencies; do not infer multi-currency support from translated pages.

Pilot scenario: a Beirut event enquiry changes attendance shortly before service. The team checks the final run sheet and rehearses the agreed connectivity fallback using test data.

Include this market in your brief →

Qatar

For a Qatar restaurant or venue group, focus the evaluation on corporate hospitality, private spaces and a clear handover between organiser, sales team and host.

  • Test Arabic/English organiser details and a change of room or guest count.
  • Agree which guest notes each role may view and how sensitive event requirements are shared.
  • Confirm local card-provider support, billing currency and supplier-access requirements in the written scope.

Pilot scenario: a corporate group in Doha changes its private-dining room and arrival time. Staff need one approved service plan with the appropriate information for each role.

Include this market in your brief →

UK

For UK pub and restaurant groups, start with future-booking continuity, private-hire handovers and the total cost of moving from the current supplier.

  • Reconcile future bookings, important notes and relevant balances against an agreed export.
  • Use the same tax treatment when comparing subscriptions, and include migration, hardware and third-party costs.
  • Test the local booking time and staff handover across a clock-change period if it affects your diary.

Pilot scenario: a pub group moves a sample of its seasonal group bookings, checks the counts and balances, then rehearses a late party-size change with the duty manager.

Include this market in your brief →

Oman

For a restaurant group in Muscat and other Oman locations, make branch independence, staff training and screen maintenance practical parts of the pilot.

  • Use an Arabic/English handover that the local shift team can complete without head-office intervention.
  • List who installs, reconnects and checks tablets, printers and players at each location.
  • Confirm payment support, billing currency and remote assistance for the intended branch network.

Pilot scenario: a local supervisor updates a booking and checks a scheduled promotion while the central operations team is at another location. Agree how the branch gets help if a device needs attention.

Include this market in your brief →

Worksheets for the head-office meeting.

Copyable templates with fictional planning examples. These are buying worksheets, not customer records or claims of product functionality.

Start with one branch and a testable brief.

Choose the market, number of sites and first priority. Share the brief with your team, then request a focused demonstration.

VCMP Encore

Venue enquiries, booking diary, area allocation and daily run sheets.

Check the product scope →

Your pilot brief

VCMP restaurant group / franchise pilot enquiry
Market: UK
Number of sites: 1
Priority: VCMP Encore

Please demonstrate one representative branch, the required access boundaries and the team handover.
Please confirm language, currency, payments, hardware and support available for this country.
Distinguish included capabilities, configuration and separately scoped integrations. Itemise subscription, setup, migration and renewal terms.

Group name, preferred contact and additional requirements: 

This prepares a brief; it does not submit an enquiry. Review it, add your details and send it using your email app or the contact form.

Clear answers before the decision.

Which VCMP product should a restaurant franchise evaluate first?

Start with the main workflow: Encore for venue enquiries and group bookings, Solo POS for counter sales, and My Venue or Screens for displays. Solo is relevant to appointment-led services and business websites. Use one representative branch to confirm the combination.

Is Encore by VCMP the same product as VCMP Encore?

Yes. VCMP Encore is the venue booking product from StartMadeSimple Ltd. Encore by VCMP refers to that product. My Venue by VCMP covers hospitality content and screens; it is a separate part of the family.

Can a head office arrange a demonstration for branches in different countries?

Use the regional checklist to request a demonstration for the USA, UAE, Lebanon, Qatar, UK or Oman. The proposal must confirm country-specific payment availability, currencies, hardware, support and implementation scope. These planning guides do not certify every product or integration as available in every country.

Are bookings, POS and screens automatically synchronised?

Do not assume automatic synchronisation. List the data that must move between products and ask for a tested connection or an agreed manual handover. Integrations, pricing and responsibilities are confirmed in the project scope.

Can we start with one location?

A representative pilot is a practical evaluation method. Agree the essential workflows, data checks, training, costs and sign-off before deciding whether to expand to other locations.

Where can we watch real product films?

Use the VCMP film library for the Encore English and Arabic films and the Solo POS launch film. The official channels directory links to VCMP and Solo on YouTube; the Shorts collection links verified public clips to relevant product information.