Practical checklists for a proposal covering your actual locations. Confirm availability, language, payments, hardware and support for each country in the written scope.
USA
For a US restaurant group, put the branch's time zone and operating model in the brief before comparing a central diary with local service.
- Test a booking made for a branch in a different time zone, including how the guest and head office see it.
- Confirm local currency, card-provider availability, tipping requirements and the exact receipt workflow in the proposal.
- Agree launch and support coverage during the branch's trading hours.
Pilot scenario: the central team handles an enquiry for an out-of-state restaurant. The local host must see the agreed arrival time and current guest count without converting times manually.
Include this market in your brief →UAE
For restaurants in Dubai, Abu Dhabi and other UAE locations, build one English/Arabic guest scenario and a separate branch-screen approval scenario.
- Review Arabic and English enquiry fields, confirmation wording and the staff handover on mobile.
- Test a promotion with branch-specific prices and a defined end date on the intended display.
- Confirm payment-provider coverage, local billing currency, installation and support terms for the actual sites.
Pilot scenario: a company dinner is arranged in Arabic while the operating team uses English. A local promotion must also appear only on the selected branch screens.
Include this market in your brief →Lebanon
For a Lebanese restaurant or event group, make language, connectivity and reconciliation explicit in the pilot. The demonstration should reflect how each location actually trades.
- State whether guests and staff need Arabic, English or French, and confirm each required screen and message.
- Ask to demonstrate a temporary connectivity interruption, recovery and the supported payment fallback.
- Agree the transaction, receipt and reporting currencies; do not infer multi-currency support from translated pages.
Pilot scenario: a Beirut event enquiry changes attendance shortly before service. The team checks the final run sheet and rehearses the agreed connectivity fallback using test data.
Include this market in your brief →Qatar
For a Qatar restaurant or venue group, focus the evaluation on corporate hospitality, private spaces and a clear handover between organiser, sales team and host.
- Test Arabic/English organiser details and a change of room or guest count.
- Agree which guest notes each role may view and how sensitive event requirements are shared.
- Confirm local card-provider support, billing currency and supplier-access requirements in the written scope.
Pilot scenario: a corporate group in Doha changes its private-dining room and arrival time. Staff need one approved service plan with the appropriate information for each role.
Include this market in your brief →UK
For UK pub and restaurant groups, start with future-booking continuity, private-hire handovers and the total cost of moving from the current supplier.
- Reconcile future bookings, important notes and relevant balances against an agreed export.
- Use the same tax treatment when comparing subscriptions, and include migration, hardware and third-party costs.
- Test the local booking time and staff handover across a clock-change period if it affects your diary.
Pilot scenario: a pub group moves a sample of its seasonal group bookings, checks the counts and balances, then rehearses a late party-size change with the duty manager.
Include this market in your brief →Oman
For a restaurant group in Muscat and other Oman locations, make branch independence, staff training and screen maintenance practical parts of the pilot.
- Use an Arabic/English handover that the local shift team can complete without head-office intervention.
- List who installs, reconnects and checks tablets, printers and players at each location.
- Confirm payment support, billing currency and remote assistance for the intended branch network.
Pilot scenario: a local supervisor updates a booking and checks a scheduled promotion while the central operations team is at another location. Agree how the branch gets help if a device needs attention.
Include this market in your brief →