VCMP Encore · 5 practical checks
5 checks from a venue enquiry to the team run sheet
Follow one restaurant or event booking through the diary, the space allocation and the handover to service.
Start with the enquiry your venue receives most
Try a birthday dinner for twelve with a time preference and a dietary note. Check what staff need to capture when the organiser phones and what the team can learn from the record later.
Give the booking a real space and duration
Try two parties that want the same area during overlapping times. Review table allocation and the turn time against how your floor actually works before offering either party a slot.
Make the deposit status easy to check
Rehearse a booking where a deposit is expected. Ask who creates the request, where the team checks its status and what the customer receives. Confirm the payment setup for your venue before rollout.
Test a guest count change before service
Change the fictional booking from twelve to fourteen. Check the diary, table allocation and service notes, then ask the arriving shift to find the updated details without a separate message.
Hand the shift a run sheet they can use
Have the duty manager read the run sheet in service order. Check arrivals, special requests and who needs to take the next action. Include one late arrival in the rehearsal.
Your next step
Confirm the number of venues, payment setup and onboarding before you choose.