Start in the guest's language
Prepare the same sample enquiry in Arabic and English. Check text direction, names, telephone entry and date presentation on a phone.
VCMP Encore / PLANNING GUIDE
العربيةArabic and English venue bookings: test the whole guest handover
Plan bilingual restaurant and venue enquiries with an Arabic/English demo checklist for names, dates, confirmations, staff handover and screen content.
Start with the business need.
A translated landing page is only the beginning of a bilingual booking journey. An Arabic-speaking organiser may submit the request, an English-speaking salesperson may agree the details and a mixed-language team may deliver the occasion. Evaluate the actual path from guest entry to staff handover. Encore is the venue workflow; Solo addresses appointment-led businesses and their websites.
A practical evaluation, step by step.
Follow the confirmation
Review the exact email or message the proposed setup sends. Confirm which text is translated, who maintains it and what happens when the preferred language changes.
Test the staff view
Ask staff to find the guest, identify the area and review the latest notes. Confirm whether each required screen and export is available in the languages your team uses.
Check public content
Preview the booking link and any venue-screen content in both languages. Keep one agreed source for venue names, prices and practical directions.
Bring a realistic example.
Illustrative test: an organiser sends an Arabic enquiry for a company dinner. The sales team confirms in the chosen language and the floor team checks the revised arrival time. Use fictional guest data to rehearse the whole path.
What to confirm before committing.
- Demonstrate Arabic names and right-to-left text with mixed Latin product names.
- Confirm message templates and third-party delivery separately.
- Agree supported currencies and payment providers for the actual country.
- Test the same change from both guest and staff perspectives.
How should a venue assess English and Arabic booking software?
Check the guest page, input fields, confirmations, staff workspace and operational handover as separate steps. VCMP publishes English and Arabic Encore information; confirm each required product screen, template and integration in your own demonstration.
Relevant products and the next step
VCMP Encore
Venue enquiries, booking diary, area allocation and daily run sheets.
Explore the product →Solo by VCMP
Business websites, appointments and customer administration for service businesses.
Explore the product →My Venue by VCMP
Hospitality media, playlists and screen publishing for the guest-facing space.
Explore the product →Related buying decisions.
- Booking software for bars and group occasions
- Restaurant bookings and private-dining enquiries
- Private-hire booking and venue enquiry software
- Booking software evaluation for activity venues
- Restaurant franchise software: a head-office buying guide
- Restaurant group enquiries: from head-office sales to the venue
- Digital menu screens for restaurant franchises: brand and branch control
- Restaurant and café tablet POS: test the counter before buying
- Banquet and wedding venue run sheets: turn a booking into a team plan
- Rolling out booking and POS software across restaurant branches
- Encore, Solo, POS or venue screens: which does your business need?