VCMP Encore / PLANNING GUIDE

Encore, Solo, POS or venue screens: which does your business need?

Compare VCMP Encore, Solo by VCMP, Solo POS and My Venue by the job each product does. Plan bookings, appointments, counter sales and displays without confusing their roles.

Plan your Encore demo ↗ Explore the full buying guide

Start with the business need.

A restaurant group, salon franchise and event venue may all ask for business software while needing different workflows. Start with the customer's action and the staff member's next task. Encore is the venue enquiry and diary product. Solo brings business websites, appointments and customer administration together. Solo POS handles counter sales, stock and reporting. My Venue and VCMP Screens handle display content and publishing.

A practical evaluation, step by step.

Identify the first customer action

Does the person book an appointment, enquire about an occasion or pay at a counter? Use that action to choose the first product to demonstrate.

Trace the staff handover

For a venue occasion, follow the diary and run sheet in Encore. For appointments, inspect the Solo booking workflow. For a sale, inspect the POS transaction and receipt.

Add displays where useful

Decide what guests need to see on the premises. Scope My Venue or Screens around the displays, content owners and publishing process.

Confirm the joins

List every item of data that must move between products. Ask for a tested connection or a clear manual handover, and price the agreed scope before committing.

Bring a realistic example.

Illustrative comparison: a salon franchise starts with Solo appointments and optional counter sales; a restaurant group's private dining starts with Encore; a café counter starts with Solo POS. Each may add screens where the venue benefits from them.

What to confirm before committing.

Avoid purchasing a product solely because it shares the VCMP name.
Confirm exact plan access, site numbers and staff requirements.
Demonstrate integrations instead of assuming them.
Ask for an itemised proposal for the selected products and services.

What is the difference between Encore by VCMP and Solo by VCMP?

VCMP Encore organises venue enquiries, booking diaries and run sheets. Solo by VCMP focuses on business websites, appointments and customer administration. Solo POS is the counter-sales product; My Venue and VCMP Screens serve displays. Choose by workflow and confirm any connection between products.