Record the request
Enter a dinner booking for two, then log a separate private-dining enquiry for 16 with the preferred date, room and organiser's requirements.
VCMP Encore / PLANNING GUIDE
العربيةTest table reservations and private-dining enquiries in VCMP Encore. Follow each booking into the diary, arrivals and the team's run sheet.
A table for two and a private dinner for 16 need different details. Use Encore to confirm the table and record the private-room enquiry, then see how the host and service team find the latest information in the diary and run sheet. Test the decisions that still need staff approval.
Enter a dinner booking for two, then log a separate private-dining enquiry for 16 with the preferred date, room and organiser's requirements.
Check the diary, assign a table and see how the team reviews an alternative time or room for the private dinner.
Agree the visit details and capture relevant guest notes. Decide which dietary or accessibility information staff need, and how it will be checked.
Check in the table when guests arrive. Open the private dinner's run sheet and find the latest timing and notes for the service team.
Illustrative demo: a company dinner for 16 guests needs a private room and an earlier arrival. Ask to follow the revised timing into the diary and service handover, then check how the team sees the relevant notes.
Encore covers venue booking organisation and guest details, with diary, allocation, run-sheet and arrival workflows. Confirm the restaurant-specific rules and integrations you need during a demonstration; do not assume automatic table optimisation or a particular payment provider.
A fictional planning example to test requirements with your team.
| Decision | What to establish | Handover evidence |
|---|---|---|
| Room and timing | Access, arrival and finish | Agreed room and timing in the diary |
| Guest requirements | Relevant dietary and access needs | Named staff member confirms the instructions |
| Food and extras | Confirmed selections versus open requests | Current agreed scope in the service notes |
| Payment | Required deposit or balance workflow | Demonstrated provider and reconciliation process |
Venue enquiries, booking diary, area allocation and daily run sheets.
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